Dogs How much do you charge for dogs?
There is no charge for dogs.
How many dogs can we bring?
We have no specific limit on the number of dogs you can bring, the is limit what is reasonable and practical for you.
The 1 bed barns are fairly compact, but we have had a couple with six dogs staying in one of them, although it must have been cosy!
The 2/3 bed barn is much larger so can cope with a number of dogs comfortably.
There have been guests with 6 Irish setters in the 2/3 bed.
My dog has issues with other dogs, will that be a problem?
We do realise that some dogs don’t get on with others. You will have your own patio area which is exclusively yours.
There are also a larger communal exercise fields, where you may encounter other dogs.
We would just ask that you advise other owners to be aware that your dog does not get on with others.
Do you provide baskets for dogs to sleep in?
Yes we do provide baskets, which will take all but the largest
dogs. We do recommend you bring something familiar to your dog to
put in it, like their favourite blanket.
What about washing our dogs?
All the patios have hot and cold running water with a mixer spray to enable you to give your dogs a good wash outside.
Should my dog be vaccinated?
To protect both your own dog(s) and all the others here, we do insist that dogs must be up to date with their vaccinations, free of fleas and parasites,
and we do not permit dogs listed under the dangerous dogs act.
Do I have to have a dog to come and stay?
It is amazing how often we get asked this, and no you don't
have to have a dog to come and stay with us!However we are specially catering for people with dogs, so there are likely to be a number around at any time.
Are there many dog-friendly activities in the area?
Yes, there are many dog-friendly activities in the area. We have produced our own map of them (see link on left of this page). We will give you a copy on your arrival, or you can click on the link on the left of this page to see it.
What type and height is the fencing enclosing the exercise fields?
The exercise fields are enclosed by stock fencing. This is about 5 feet high and we find is very effective for almost all dogs.
If your dog is an escapologist then we do recommend you keep an eye on it.
You can see a picture on the For Dogs page of this site.
Kennels Is there a charge for the kennels?
No, the kennels are included as part of the overall price.
Where are the kennels?
The kennels are very close to the barns, in smaller converted stone blocks.
A very short walk on a gravel path. ( see the video for location).
How do you allocate the kennels?
The kennels are different sizes. We allocate these on the basis of the sizes and number of dogs each guest has.
How long can we leave our dog in a kennel?
For the welfare of dogs we do not usually allow leaving your dog in the kennel for more than 2-3 hours.
If you expect your dog may be stressed in a kennel, then please talk to one of us first.
If your dog does become stressed then we may call you to come back to look after your dog.
What if I want to leave my dog for longer?
If you want to leave your dog for longer then we can recommend some local Kennel Club approved kennels.
Several of our guests have used them and said they were pleased with them and that the prices were reasonable.
Are the kennels open to the public?
No, the kennels are for the exclusive use of guests staying with us.
Other information Do you provide towels?
Yes we provide towels for both people and dogs.Our dog towels are brown and we ask that they
are kept separate from the people ones. We will also provide beach towels on request.
Do you take other pets?
We are happy for guests to bring other small pets in cages, but not other large pets.
How big are the freezers?
We know lots of people like to bring their own food, for themselves or their dog. We have proper freezers in each barn. In the one bed barns they are part of a full upright fridge freezer and have 4 drawers each. In the 3 bed barn it is an under-the-counter freezer with 3 drawers.
What are the check in and out times?
The check in time is between 10 am and 5pm. The barns are available from 4pm.
If you are going to be late, you must tell us well in advance so we can arrange for someone to meet you – see late check in below.
Please call Dawn’s mobile (0773 993 5746).
Check out time is 10 am on the day you leave.
What if we are going to be late?
Check in after 5 pm counts as late check in. Guests may check in up to 9 pm if we are informed in advance. We reserve the right to charge £10 per hour (or part thereof) as we will have to employ staff beyond their normal hours on overtime.
In consideration for other guests will do not allow check in after 9 pm except due to unforeseen circumstances (such as an accident on the way here). Guests must inform us as soon as they are able to of any such delays.
What are the arrangements for collecting the keys?
We live on the site and one of us will always be there on arrival day to greet you, give you your keys and give you a short tour of the barn you are staying in.
Please let us know if you are going to be later than the check in time, otherwise we may not be around.
We are usually around at some point most days during your stay if you have any questions.
What happens if I arrive early in the day?
We know many people like to start their journey early in the morning to avoid the possible traffic congestion coming to Cornwall, particularly in the summer.
You are welcome to come to us and check in from 10 am, drop off your luggage, get your keys and give the dog a short break.
We are unlikely to be able to let your into your barn much before 4pm as the changeover process is very thorough, but we can suggest local walks, pubs or amenities to relax in after your journey.
We will give you your keys so you can return when you like.
Will local supermarkets make deliveries to our barn?
Yes. Asda, Tesco, Sainsburys, Iceland and Waitrose will all deliver to us.
Tell them Bed and Basket, the postcode (PL26 7TH) and please include the barn name you are staying in on your delivery instructions.
How about wheel chair access?
The barns are not designed for wheelchair access.
This is because they are in converted historic barns which the planning department insisted we kept to the original layouts as much as possible.
However do look at our sister site Hut and Hound which will have wheel chair access when it opens in April 2018.
Are there children’s playgrounds nearby?
There are two playgrounds for children within easy reach. One is at the top of our lane in Lanjeth (about 0.7 mile), the other is in Sticker (about 1.5 miles away).
What if I want to come by public transport?
We have good local public transport and taxi services and St Austell has a major train station. See our public transport page for more details.
What deposit do you require?
We ask for a non-refundable deposit of 30% to make a reservation. Payment can be by cheque or direct bank transfer.
When is the final payment date?
Balance of payment must be made at least 8 weeks prior to the holiday arrival date.
Failure to make full payment of the balance at that time will result in the booking being cancelled and the deposit being forfeited..