These are the questions we are most frequently asked about staying at Bed and Basket, our dog-friendly holiday barns near St Austell in Cornwall. If you need any additional information, please do not hesitate to get in touch. We are always happy to help.
Booking your stay at Bed and Basket, near St Austell – Mid Cornwall.
Where do I find the prices for Bed and Basket?
Prices for each barn are shown above the calendars on the availability and booking pages. You can view prices for the 2/3 bed barn here and the 1 bed barns here.
What deposit do you require?
We ask for a non-refundable deposit of 30% to secure your booking. Payment is by direct bank transfer. Full details are set out in our terms and conditions.
When is the final payment date?
The remaining balance is due at least eight weeks before your arrival date. If full payment is not received by this time, the booking may be cancelled and the deposit forfeited.
Can I book a short break instead of a full week?
Yes, we offer short breaks as well as full-week stays, with a minimum stay of three nights. Short breaks are subject to availability, so please contact us with your requirements.
Arrival, check-in and keys
What are the check-in and check-out times?
Check-in is between 4pm and 5pm, with barns available from 4pm. Check-out is by 10am on the day of departure. If you expect to arrive later than 5pm, please let us know in advance.
What if we are going to be late?
Arrivals after 5pm are classed as late check-ins. Check-in is possible up to 9pm if arranged in advance, with a charge of £10 per hour (or part thereof) to cover staff overtime.
In consideration of other guests, check-in after 9pm is only possible due to unforeseen circumstances. Please notify us as soon as possible if this applies.
How do we collect the keys?
We live on site and one of us will greet you on arrival, hand over the keys, and give you a short tour of your barn and the paddock areas.
What if we arrive early?
We can accept a luggage drop-off from 10am by prior arrangement. Full check-in is from 4pm or earlier if your barn is ready. If so, we will text you to let you know.
Dog friendly holidays at Bed and Basket
Do you charge extra for dogs?
No. Bed and Basket is designed specifically for holidays with dogs. We do not charge for dogs.
Can we bring multiple dogs, and are there any restrictions?
We do not set a strict limit on the number of dogs. The only restriction is what is reasonable and manageable for you. All dogs should be supervised closely, including clearing up after them in the exercise fields.
Is Bed and Basket suitable for nervous or reactive dogs?
Yes. Each barn has a private patio and there are two fully enclosed exercise paddocks. We operate a sign system so that each paddock is used by only one guest at a time. If your dog needs extra space, just let us know and we can advise other guests accordingly. We also have a dog behaviourist on site offering 1:1 sessions. Please enquire at the point of booking as he gets very busy.
Do you provide dog towels, beds, crates or feeding bowls?
Yes. There is a dog welcome basket on arrival that includes a feeding bowl, dog toys and dog towels. We can also lend dog beds and crates. Please let us know at the time of booking so we can provide the correct size.
Do you have facilities for washing and drying dogs?
All barns have a warm outdoor dog shower on the patio and dog towels are provided. We can also lend a Dog Blaster (dryer). Please request this at the point of booking.
Should my dog be vaccinated?
Vaccinations are left to owner discretion. All dogs must be free from parasites and fleas. If this is not the case, additional cleaning charges may apply.
Is there an enclosed dog field at Bed and Basket in Cornwall.
The exercise fields (we have two) are fully enclosed with stock fencing approximately five feet high. A video tour is available on our website.
What if I want to go out without my dog?
No problem. We can provide details of trusted local dog daycare and walking services, which are paid directly to the provider. These services are very popular, so we recommend booking well in advance.
Do you allow XL Bully dogs?
Yes. We welcome exempted XL Bully and bully-type dogs that fully comply with current United Kingdom legislation.
Exploring Cornwall with your dog.
Are there dog-friendly beaches and walking trails nearby?
Yes, there are lots. We have created a dog-friendly guide that includes local walks, dog-friendly beaches, tourist attractions, pubs, cafés, shops and places to visit nearby.
Practical information
What if I want to come by public transport?
We are served by local public transport and taxi services, and St Austell has a mainline train station. Please see our public transport page for full details.
Is there parking?
Yes. Every barn has allocated parking.
Can we charge an electric vehicle on site?
Due to the rural nature of our electricity supply, electric vehicle charging is not permitted on site. There are several public charging points in St Austell, just a few miles away. A link to local charging points is available on our website.
Can I order a food delivery?
Yes. Asda, Tesco, Sainsbury’s, Iceland and Waitrose all deliver here. Please include the name of your barn on your order.
Delivery address:
Bed and Basket ®
Crugwallins
Burngullow
St Austell
Cornwall
PL26 7TH
Takeaway menus for local restaurants are included in the blue house books in each barn.
Accommodation details
Is Bed and Basket wheelchair accessible?
Our barns are converted historic buildings and, due to planning requirements, the original layouts have largely been retained. As a result, they are not fully wheelchair accessible.
For guests who require step-free or easier access, we recommend our sister site, Hut and Hound, which offers largely flat access with only a small number of steps. Please contact us if you have specific access requirements.
Do you provide towels?
Yes. We provide towels for both people and dogs. Beach towels can be supplied on request.
Can we bring other pets?
We welcome small pets in cages. We are unable to accommodate other large pets.
How big are the freezers?
Each barn has a proper freezer. One-bed barns have a full-height fridge freezer with four drawers. The three-bed barn has an under-counter freezer with three drawers.
What does the welcome pack include?
The welcome pack typically includes semi-skimmed milk, a traditional cream tea, free-range eggs, tea, coffee and sugar, a condiments caddy (oil, vinegar, salt and pepper), and basic cleaning provisions.